Payment Policy

This policy explains the payment process for services booked through Izzifly. By using the platform, you agree to the terms outlined below.

1. Payment Methods

Izzifly supports payments through secure and approved electronic payment gateways.

Available payment methods include bank cards and approved digital payment options within Saudi Arabia, as displayed on the platform at the time of booking.

2. Payment Security

All payment transactions are processed through certified payment service providers using advanced security and encryption technologies.

Izzifly does not store or retain users’ card details or sensitive payment information.

3. Currency & Pricing

Prices are displayed in the currency shown on the platform at the time of booking.

Prices may include taxes or additional fees imposed by service providers, depending on the booking type.

Users are responsible for any charges applied by their bank or card issuer.

4. Payment Confirmation

A booking is confirmed only after successful payment.

If a payment attempt fails, the booking will not be completed, and users must retry or choose another payment method.

5. Payment Errors

In case of duplicate charges or payment errors, users should contact Izzifly’s support team promptly.

Izzifly will review the issue in coordination with the payment gateway and take appropriate action.

6. Refunds Related to Payments

Any applicable refunds are processed in accordance with the Cancellation & Refund Policy.

Refunds are issued to the original payment method used for the booking.

7. Changes to the Payment Policy

Izzifly reserves the right to update or modify this Payment Policy at any time. Any changes will be posted on this page.